In the world of booming e-commerce, our LTL freight shipping partners are moving tons of shipments each year. With this surge, the risk of damage or loss during transit is on the rise, especially for long-haul shipments involving multiple transfers.
Now, we all know that damaged goods are part of the game, but how you handle them can make or break your bottom line. Recent changes in the LTL freight industry mean that if you don’t follow the right procedures when reporting damaged goods, you might end up footing the bill. So, it’s crucial to inspect your freight before signing off. Let’s dive into how to do it right and what to do if you discover damaged cargo.
Understanding Proof of Delivery (POD):
Think of the Proof of Delivery (POD) as your shipment’s report card. It’s not just a piece of paper; it’s your cargo’s ID, its receipt, and the contract between you and the carrier. When you sign it, you’re saying, “Yes, my goods are here, and everything looks good.” But beware, it’s a binding agreement. If you sign it and then find damage later, you’re in for a tough ride trying to get compensated.
Inspecting Your Freight:
Before accepting your shipment, ask yourself a few questions:
Once confirmed, it’s inspection time. Here’s your checklist:
Secondary Inspection:
After the initial check, transport your cargo to your facility. Open packages and inspect for concealed damage. If you find any, notify the carrier within five business days.
Post-inspection Steps for Visibly Damaged Shipments:
Stay calm and follow these steps:
Bonus Tip: Consider using a survey mobile tool such as SurveyCams, for inspections and creating your own specific survey checklists.
In the freight world, damage is inevitable, but following these steps will help you protect your company and minimize headaches. Happy shipping!
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